100% Authenticity Guarantee
Fake and expired supplements are a real problem in Nepal. At Vitamin Nepal every product is 100% original — or your money back.
How we guarantee authenticity
- Authorised sourcing: we buy only from brand-authorised importers and distributors, never from grey-market sellers.
- Batch & expiry checked: every batch is checked on arrival and we show the expiry date on the product page.
- Correct storage: products are kept in a cool, dry place away from sunlight.
- Sealed delivery: you receive the product with its original seal intact. Many brands also carry a scratch code you can verify on the brand website.
Our promise
If you ever doubt the authenticity of a product bought from us, contact us within 7 days of delivery with your order number. We will verify it and, if there is any problem, replace it or refund you in full.
Frequently asked questions
How can I check my supplement is genuine when it arrives?
Check that the original seal is intact and that the expiry date matches what is shown on the product page. If the brand has a scratch code, verify it on the brand's website.
What should I do if a seal is broken or something looks wrong?
Contact us within 7 days of delivery with your order number on WhatsApp or phone, 9801205255. We'll verify it and replace it or refund you in full if there is a problem.
Does every product have a scratch code?
No, only some brands use them. If there isn't one, check the seal and expiry, and message us on WhatsApp if you have any doubt.
Can I check the expiry date before I order?
Yes. We show the expiry date on the product page, so you can see it before placing your order.